Thank you for your interest in zangra.
You can create a private account or a professional account.
A) Create a private account
1) Please click on the user icon from the menu above and choose option "CREATE AN ACCOUNT".
2) Enter the required information in the PERSONAL INFORMATION field.
3) Click "CREATE AN ACCOUNT".
4) Upon successful registration, you will be sent an email with instructions to verify your registration.
I am an architect, electrician, designer or I would like to sell zangra products in my shop. How can I create a professional account?
B) Create an account for professionals
You are not a customer yet
1) Please click on the user icon from the menu above and choose option "CREATE AN ACCOUNT".
2) Enter the required information in the PERSONAL INFORMATION field.
3) Tick the box "professional account" under ACCOUNT CREDENTIALS.
4) Click "CREATE AN ACCOUNT" button.
5) After your registration we need to validate your account first and only then you will have access to discounts for professionals.
You want to change your private account into a professional account
1) Please click the user icon from the menu above and log into the system.
2) Choose "PROFESSIONAL REQUEST" from the DASHBOARD.
3) Enter the required information.
4) Click the "SUBMIT" button.
5) After your registration we need to validate your account first and only then you will have access to discounts for professionals.
You have already a private account and want to add a professional account
1) Please click on the user icon from the menu above and choose option "CREATE AN ACCOUNT".
2) Enter the required information (use another email address as your private account).
3) Tick the box "professional account" under "ACCOUNT CREDENTIALS".
4) Click "CREATE AN ACCOUNT" button.
5) After your registration, we need to validate your account first and only then you will have access to discounts for professionals.
See here information regarding VAT numbers.
Feel free to contact our customer service by filling in our »contact form«.
zangra's customer service cannot be contacted by either phone or e-mail. The following are the reasons why the zangra team can only be contacted via a »contact form«.
At zangra, we have fully automated our website so that we can better answer our customers' questions.
Our online messaging service is directly linked to your online account.
So, once we receive your message via the »contact form«, we have direct access to all your orders and all the history of our message exchanges.
Therefore, please submit any enquiries only via the contact form.
We will be happy to answer your questions.
Having problems with our »contact form«?
Here is an overview of the problems you may encounter:
If you have any questions or comments, do not hesitate to contact our customer service via our »contact form«.
Reset your password or username:
In order to meet our security policies, please note that if your password has been reset, you will not be able to reset the password again for a 24-hour period.
Possible login problems:
Feel free to contact our customer service by filling in our »contact form«.
Possible contact form problems:
Feel free to contact our Customer Service Department by filling in our »contact form«
Log into your account to view your account details. Here you can modify your personal data at any time!
1) Click on the user icon from the menu above.
2) You must first log in before you can continue.
3) Select "PERSONAL INFORMATION" in the left-hand column and change your details. Don't forget to click on "SAVE CHANGES".
Feel free to contact our customer service by filling in our »contact form«.
How do I remove, add or change my address in my account information?
1) Please click on the user icon from the menu above and log into the system.
2) Choose "ADDRESS BOOK”.
3) Edit.
4) Add, change or remove your address -> Save changes.
Feel free to contact our customer service by filling in our »contact form«.
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