Customers from the European Union with a VAT number valid for cross-border transactions:
How do you add, change or remove your VAT number from your account?
1) Please click on the user icon from the menu above and log into the system.
2) Choose "ADDRESS BOOK”.
3) If you have no addresses, please click on "ADD ADDRESS" and add all necessary information. If you already have an address and want to add, modify or remove a VAT number, click on the "Edit" button to make the changes.
4) Save changes.
Please make sure to enter your VAT number in the following format: ex. BE0478011941, FR09802666560.
Customers from outside of EU and without international VAT number:
Our website accepts only VAT numbers recognized by VIES. But good news, it's always possible to place an order even without entering VAT number.
The taxes will be calculated depending on the shipping location.
No VAT will be applied to orders from outside the EU, but you may have to pay import tax depending on the import regulations of the country of destination.
Exception: orders to the UK under £135: a 20% VAT will be applied to these orders, however, you won't have to pay customs duties.
Feel free to contact our customer service by filling in our »contact form«.