Is it possible to combine different orders and send them together in the same shipment to avoid double shipping charges?
Unfortunately it is not possible to combine separate orders once placed as processing begins immediately. The moment you place an order, it is automatically transferred to our warehouse, where it will be prepared for shipping in order of placement. Also an invoice is automatically created for each order. So if you pay shipping costs for two orders, these costs appear twice in our accounts. For accounting reasons it is impossible to change the invoices.
If nevertheless zangra’s team decides to send two orders (for which shipping costs have been paid) together in one shipment, no refund of shipping costs will be made for accounting reasons.
Feel free to contact our customer service by filling in our »contact form«.
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