problems with your payment
I can’t process to online payment
If you can’t pay your order thanks to our online platform, you can pay by bank transfer.
To do this, just follow the indication under this »link«.
Don’t forget to mention the order number.
You don’t need to send us a proof of payment.
When our accounting department will receive the payment, your order will be directly validated and prepared.
Where do I find again my unpaid order?
1) Please click the "SIGN IN" button from the menu above and log into the system.
2) Click the "MY ACCOUNT" button from the menu above.
3) Choose "ORDERS/INVOICES".
4) Click on "Details".
Feel free to contact our customer service by filling in our »contact form«.