return rules

Products need to be returned in their original packaging complete with all accessories to the following address:

Ferme des Trois Moulins 13
5570 Beauraing

A copy of the order form mentioning the reason you are returning the goods is mandatory in order for it to be accepted. Once we have verified the products, we will issue a refund to you via your original payment method.
Please ship the package back to zangra within 14 days from delivery date.

Please take note that custom products are final and are not eligible for returns, exchanges, changes or alterations: such as custom-cut cables and custom-made ceiling lamps, sheepskin rugs and all other custom made items.

Feel free to contact our Customer Service Department by filling in our »contact form«