create an account

Thank you for your interest in zangra.
You can create a private account or a professional account.

create a private account 
1) Please click the "SIGN IN" button from the menu above and log into the system as "NEW CUSTOMER".
2) Enter the required information.
3) Choose "create a private account".
4) Upon successful registration, you will be sent an e-mail with instructions to verify your registration.


create an account for professionals

You are not a customer yet
1) Please click the "SIGN IN" button from the menu above and log into the system as "NEW CUSTOMER".
2) Enter the required information.
3) Choose "create a professional account".
4) After your registration we need to validate your account first and only then you will have access to our website for professionals.
The prices on this website are net prices with your professional discount and you can immediately place your order online.
As long as your account has not been verified yet you will only have access to our website with retail prices.

You want to change your private account into a professional account
1) Please click the "SIGN IN" button from the menu above and log into the system.
2) Click the "MY ACCOUNT" button from the menu above.
3) Choose "PERSONAL INFORMATION”
4) Click the "CREATE THE PROFESSIONAL ACCOUNT" button

You have already a private account and want to add a professional account
1) Please click the "SIGN IN" button from the menu above and log into the system as "NEW CUSTOMER".
2) Enter the required information. (use antoher email address as your private account)
3) Choose "create a professional account".
4) After your registration we need to validate your account first and only then you will have access to our website for professionals.
The prices on this website are net prices with your professional discount and you can immediately place your order online.
As long as your account has not been verified yet you will only have access to our website with retail prices.

 

Feel free to contact our Customer Service Department by filling in our »contact form«

forgot your password or username?

Reset your password or username:

  1. go to the "SIGN IN" button from the menu above or click »here«
  2. click on »Forgot your username or password?« to reset it
  3. fill in your email address
  4. reset password

In order to meet our security policies please note that if your password has been reset, you will not be able to reset the password again for a 24-hour period.

 

Possible login problems:

  1. The username and the password you entered are correct, but it is still impossible to log in. Beware! Your username is not necessarily your email address!!!
  2. If you don't get an email from us within a few minutes, please be sure to check your spam filter. The email will be coming from no-reply@zangra.com
  3. Keep in mind that there can be a significant delay receiving email into your Hotmail, Yahoo or Gmail inbox. Please be patient if you are using one of these providers...
  4. You made a typing error in your email address without knowing, when you created your account. In that case, create a new account with the correct email address. Our system refuses to create an account with an address that already exists. This way you can find out whether your e-mail address was correctly entered or whether or not it contained a typing error!

 

Feel free to contact our Customer Service Department by filling in our »contact form«

my details

Log into MY ACCOUNT and view your account details. Here you can modify your registration details at any time!

1) Please click the "SIGN IN" button from the menu above and log into the system.
2) Click the "MY ACCOUNT" button from the menu above.


Feel free to contact our Customer Service Department by filling in our »contact form«

change/add your address

How do I remove, add or change my address in my account information?
1) Please click the "SIGN IN" button from the menu above and log into the system.
2) Click the "MY ACCOUNT" button from the menu above.
3) Choose "MY ADDRESS BOOK”
4) Edit
5) Add, change or remove your address -> Save changes

 

Feel free to contact our Customer Service Department by filling in our »contact form«